The owner was able to accommodate my family last minute, as in the day of! They were super helpful, got me set up at a great rate and payment was easy. The resorts/homes information they sent was easy to maneuver and all details were provided. The home itself was very nice and well cared for. Windsor is not a brand new resort, but has remained popular for a reason, ideal location, very well kept resort, awesome pool! We are annual pass holders to Disney and this is a close as you can get to the parks without staying on location! Overall a 5* review.